Queue Management System
Queue Management System is a customer flow management system designed specifically for managing queues in any service-based organization like banks, financial institutions, hospitals & clinics, public offices, among others.
With the Easy-Q Management System, show that you care about your customers. Happy customers are Satisfied Customers!
A small investment towards customer care goes a long way. The Easy-Q PCQMS makes the customers' visits to your organization easy and comfortable. The system accounts for all the events that a customer undergoes, from entry to exit within the organization premises.
The main objective of Easy-Q Queue Management System is to make the process of delivering services more efficient with better queue management.
Benefits for Organization
Ensures smooth and sequential flow of customers resulting in transparent queuing
Reduces manpower requirement
Ensures effective time management
Creates a good environment and enhances goodwill of the organization
Increased customer satisfaction and positive word of mouth
Benefit for Management
The statistical data on customer flow provide proper feedback to the managers to monitor and resolve issues such as working hours, processes, workload, and the like
It enables managers to organize staff and resources quickly and efficiently
Benefit for Customers
Customers do not have to keep standing in long queues to secure their spot
Instant access to information such as waiting time and appointment time
Fair and inclusive queuing system from the customers' perspective